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August 27.2025
2 Minutes Read

Beware of Falls: Werner Recalls Over 120,000 Unsafe Ladders

Werner Ladder Recall sign on A-frame ladder, blue backdrop.

Serious Safety Concerns: Why The Recall Matters

In a shocking turn of events, Werner has initiated a recall of over 120,000 Multi-Max Pro ladders due to critical safety failures. The United States Consumer Product Safety Commission (USCPSC) revealed that these ladders can suffer from a jamming locking mechanism that fails to secure properly. This poses a serious fall hazard, which has unfortunately already resulted in 18 reported incidents, leading to injuries ranging from bruising to fractures. Understanding the risks involved is crucial for anyone using these ladders.

Identifying the Recalled Ladders

If you're a DIY enthusiast or a professional tradesperson relying on the versatility of a Multi-Max Pro, it’s vital to check the specifications of your ladder. The recall specifically affects 20’ and 24’ models that were sold from November 2021 to February 2024, typically priced between $200 and $281 at Home Depot locations, both online and offline. If you possess either of these models, it’s best to halt any further use immediately to prevent potential injury.

What To Do Next: Steps for a Safe Resolution

For affected ladder owners, the USCPSC has outlined a straightforward resolution process. If your ladder is included in the recall, you must visit the Werner recall website to initiate a refund claim. Users are instructed to safely dispose of the recalled equipment which ensures that no one unknowingly continues to use a dangerous product. After disposal, a full refund will be processed, offering a very accessible avenue for consumers to recover their funds and replace their ladders with a safer option.

Emphasizing Safety in Home Projects

Using the right tools safely is paramount for any home improvement project. These recent safety issues amplify the need for diligence and awareness when selecting equipment for both everyday repairs and large-scale renovations. As we embark on new home trends, it’s critical to prioritize safety alongside innovation to ensure our DIY projects not only look good but keep us safe as well.

Home Improvement

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